1. What types of products does Altrabuy sell?
Altrabuy specializes in a wide range of perfumes and beauty products, offering top brands and quality items for customers across the USA.

2. How can I place an order?
You can place an order easily through our website by selecting your favorite products, adding them to your cart, and proceeding to checkout with secure payment options.

3. What payment methods do you accept?
We accept major credit cards, debit cards, and secure payment processors like Stripe.

4. How long will it take to receive my order?
Orders are typically processed within 1-2 business days, and shipping times vary based on your location in the USA. You will receive tracking information once your order ships.

5. Can I return or exchange a product?
Yes! We have a clear return policy for unopened, unused, and undamaged products. Please visit our Return Policy page for detailed instructions and eligibility criteria.

6. Do you ship internationally?
Currently, Altrabuy ships only within the United States.

7. How do I track my order?
Once your order ships, we’ll send you a tracking number via email so you can monitor its delivery status.

8. What should I do if I receive a damaged or defective item?
Please contact our customer support immediately at info@altrabuy.com or call +1 (302) 560-7186. We will assist you with a replacement or refund.

9. How do I contact customer service?
You can reach our support team via email at info@altrabuy.com or phone at +1 (302) 560-7186 during business hours.

10. Are your products genuine?
Absolutely. We source all products directly from authorized distributors and reputable brands to ensure authenticity and quality.